# Digital Communication to Support Enrollment Decisions

> Learn how a top 20 pharma sponsor replaced its slow, inefficient call center with Teckro to provide all research staff with direct access to medical experts.

**Published:** Feb 24, 2023  
**Updated:** Aug 28, 2024

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Traditional approaches to clinical trial communication are passive, generic and slow. Sites can wait hours, days or more for answers to their questions.

For a clinical trial in an urgent care setting, outdated methods of communication are not fit for purpose.

Find out how this top 20 pharma sponsor:

- Replaced its study call center with Teckro, directly connecting medical experts and research staff.
- Gained visibility of what was being communicated and how long responses were taking.

With expert answers to urgent queries in just a few minutes, site staff make the best informed decisions at the point of care.

## Discover how Teckro is redefining research success

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