# Real-Time Site Feedback Guides Sponsor Decisions

> Real-time site feedback is captured by a Top 30 sponsor using Teckro for a cardiovascular trial disrupted by COVID-19 and the subsequent lockdowns.

**Published:** Aug 19, 2020  
**Updated:** Aug 28, 2024

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The global pandemic created situations for which no one was prepared. With lockdowns, restricted movement, and healthcare professionals preoccupied with treating COVID-19 patients, clinical trial operations were halted and enrollment paused. Months later as lockdowns eased, there was then uncertainty on how to safely resume operations.

Using Teckro to source site feedback on a proposed telemedicine option they were considering, find out how this Top 30 global pharma sponsor: 

- Designed a survey for maximum engagement.
- Achieved a response rate that exceeded expectations, in just 1 week.
- Gained clear quantitative data from sites that allowed them to make an informed decision on next-best actions.

## Discover how Teckro is redefining research success

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