# Connecting Research Staff Directly with Experts

> This infographic demonstrates how Teckro connects clinical trial staff with study experts to facilitate correct, fast, safe decision-making at the point of care.

**Published:** Nov 9, 2020  
**Updated:** Aug 28, 2024

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Teckro communication connects study site staff and the experts who can provide clarifications or quick answers for immediate decisions.

- For the first time, research personnel can send their queries directly to a dedicated group of medical, scientific, and study experts.
- Study teams can configure specific groups by topic or urgency level, and assign medical monitors and other specialists to each group alongside research staff.
- Sponsors can now gain valuable insight into study site questions and issues in order to offer proactive guidance.

This infographic shows just how essential Teckro is when a decision needs to be made quickly by study site staff.