We are about connecting sponsors, monitors and research site staff with the critical study information they need, when and where they need it from any digital device.

In everyday life, we take instant answers for granted. You don’t need to wander far or put in much effort to get that answer in seconds from your smartphone. But for the pharmaceutical industry – still heavily based on paper and manual processes – answers are anything but immediate. And it can be hard work to connect those in the field conducting trials with the experts who can answer technical, complex medical questions. Immediate answers help everyone involved – sponsor study teams, monitors and CROs, and research site staff – to manage faster, safer, more efficient clinical trials.

Here’s how.

Investigators and Research Site Staff

Teckro delivers instant answers at the point of care. Immediate answers empower research site staff to make better-informed decisions, leading to fewer protocol deviations. With current eligibility criteria always on hand from any digital device, more participants are enrolled faster by sites on Teckro compared with those not using Teckro. Seeking out paper binders seems quite unnatural in today’s digitally connected, always-on world. And logging into a desktop computer to an online portal that houses PDF study documents is equally archaic when our smartphones are generally always in our pocket. Why wouldn’t we make it easier for research site staff to find the answers they need, when they need them?

Biotech and Pharma Companies

Research site staff aren’t the only ones with study questions. Sponsor study teams often wonder whether sites are engaged with their trials and if there is anything they can do to help research site staff so that enrollment targets are met and the protocol instructions are properly executed. And when it comes to participant safety and toxicity management, early visibility is key.

But with periodic reports on site engagement and after-the-fact notices of adverse events, study teams aren’t given a chance to help investigators and research site staff as much as they could. Imagine if sponsors could see on a simple dashboard search activity by sites, including the number of searches and what is being searched. What if early indicators of a potential safety risk could be caught because study teams could see trends in search activities. Going a step further, what if they could proactively initiate outreach to site staff to provide essential guidance. Teckro delivers visibility for sponsors so they know what’s going on with sites and can proactively address potential issues.

Monitors and CROs

And finally, there are the CRAs and monitors who sit in the middle. With volumes of questions coming from site staff and sponsors, they have to manage an avalanche of queries and responses without missing a beat. They also have a critical role to play in the integrity of the trial and its data. Protocol amendments and other timely study information need to be communicated to the right sites at the right time. While technology can ease the burden of their jobs, monitors and CRAs are still working with paper and manual processes. But acting as traffic managers for both research sites and sponsors means connecting the right people with the right answers can be a massive challenge. Teckro offloads CRAs and monitors from being switchboards so they can focus on the higher value activities.

Teckro clinical trial software creates a digital engagement platform that connects research site staff, sponsors and monitors together with each other and the critical study information they need, when they need it. We transform clinical trial protocols from a static document into a critical data source for engagement and trial conduct.

It is time to finally retire paper protocols. And we can cut the cord with fixed desktop computers that are inconveniently out of reach for research staff and investigators. With Teckro clinical trial software, study instructions and essential guidance are always available on demand – any time, any place.  

With the answer within reach from any digital device, it’s faster, easier and simpler for investigators and site staff to enroll the right participants and protect patient safety. Teckro is the 21st Century version of the protocol – accessible from any smartphone or digital device.

But Teckro is more than simply a mobile app with the protocol. It gives sponsors and monitors a new level of visibility and engagement with research staff. The trio – study teams, monitors, and research site staff – can now work in close collaboration with the Teckro digital engagement platform.

On-Demand Protocol

It starts by making the protocol and other study documents (such as lab manuals, investigator brochures, etc.) available anywhere, anytime through the Teckro mobile app or a secure website. Doctors and nurses can simply take the protocol out of their pocket at any time, day or night, to search for an answer.  

Every interaction with the protocol now becomes a data point, providing valuable insights into site activity and search trends. From a web-based Teckro dashboard, study teams have real time visibility into search terms to identify potential safety issues or the need to clarify instructions in the protocol.

Proactive Outreach

With this visibility, study teams can be more targeted with updates and other guidance. Forget generic, broad newsletters. Think of Teckro as the “virtual coach” on the shoulder of the research staff. Study teams can send specific messages to prepare for an upcoming visit or alert them of critical updates.   

Quick Site Feedback

Teckro also gives sponsors and monitors a simple way to measure site sentiment. This could be to identify challenges that may be blocking enrollment. It could be to gather feedback on the trial design. Feedback is easily captured with Teckro through a simple web-based survey tool.

Real-time Guidance

Even with the protocol in their pocket, research staff may still have questions. Until now, those questions could take hours or days – maybe longer – to get an answer after it is routed through to the right person. With Teckro clinical trials software, investigators and research site staff have an instant, compliant, auditable channel to initiate a query directly from their smartphone to a dedicated group of scientific or medical experts. 

Today, Teckro clinical trial software is used by more than 18,000 research sites globally for a wide variety of disease areas. Teckro is used during all phases of clinical trials. We are managing trials for oncology, central nervous system, infectious disease, cardiovascular, metabolic disorders, gastrointestinal, immunology, respiratory, dermatology, and musculoskeletal disorders. We also have rare disease clinical trials.

We can move as quickly as our sponsors need to get studies live. The urgency of COVID-19 trials accelerated timetables with speed never seen before from the pharmaceutical industry. And Teckro partnered with our sponsors to make sure we were ready to go with these time sensitive clinical trials. One of our sponsors completed enrollment for their COVID-19 trial a full three months ahead of schedule.

Unlike traditional clinical trial software, Teckro is up and running quickly. It’s accessible either from a mobile application or through a secure website. Study users are added with the right permissions based on their roles and associated to the correct site(s). Clinical trial documents are digitized and added to the Teckro platform so they are immediately searchable. Teckro also takes the stress out of version control so that any updates or protocol amendments are released to the right sites at the right time.