Not a Minute Wasted
Time with patients is precious. Give investigators and research staff immediate answers at the point of care.
One app
The Go-To App On the Go
One app, all protocols. Digital and natively mobile, researchers have your study in their pocket - never more than a tap away from critical information and expert guidance, at the point of care and beyond.
Available on:
Never Miss a Thing
Push notifications alert you to important study communications, wherever you are. Snippets give a preview, so you get the gist quickly - prompting action as required. Tap to go to the message.
Simplify the Complex
Master and sub protocols. Global and local protocols. We have experience accommodating studies across all levels of complexity. We also support protocols in Japanese and Simplified Chinese.
Compliant, Inspection-Ready
Teckro meets with industry regulations, including the FDA’s 21 CFR Part 11. Audit trails log all system changes. Easily export communications for inclusion in trial files.
Unleash the power of your protocol
CONTENT
Hello Instant Answers
Answers to keyword searches are returned in seconds from the protocol and other documents. Related content suggests next best actions, and quick links surface the most used protocol sections.
The Power of Video
Videos and podcasts are better for communicating complex topics. A short welcome video is an easy yet powerful way to inform site staff through a familiar medium, building site engagement.
Centralized Version Control
Protocols are easily assigned and managed, so everyone is always following the approved, current version. Amendments are immediately released for assignment upon IRB approval.
Visits Made Simple
Visit by visit, the schedule of assessments makes it simple to walk through each procedure with confidence. Notes and guidance documents support adherence.
Is your protocol fit for purpose?
INBOUND COMMUNICATION
Sites, Take the Wheel
Research staff and investigators have a dedicated channel to directly ask study experts for guidance or clarification, anytime, anywhere. CRAs retain oversight without having to manually route queries.
The Power of Groups
Groups are configured with study members best suited to answer, for example medical monitors in a medical queries group. Sites don’t need to find contact details to start a conversation.
Harness Collective Knowledge
Groups contain multiple experts for coverage when people are offline or unavailable. All experts can contribute to the conversation with additional information or clarification.
Faster Time to Resolution
Conversations stay open until the question is completely answered. When closed, it is marked resolved and can be exported as a trial record. A new question starts as a new conversation.
Real-time collaboration, better enrollment decisions
OUTBOUND COMMUNICATION
Messages They Read
Study teams send timely alerts as part of a proactive communication strategy. Granular filters target messages by sites, roles or countries. Push notifications alert busy sites to important or time-sensitive updates.
Get the Real Deal
Study teams have the power to send surveys whenever you want answers. No more chasing up lists from outside vendors or waiting weeks for your results. Sites complete surveys quickly and easily from the mobile app, increasing the likelihood of responses.
Link to Helpful Resources
Deep links to specific content, such as a recently amended section of the protocol, are useful and save time and effort. Linking to additional resources like a related video adds value and reinforces your message, using content already available within Teckro.
Iterative Message Campaigns
Templates standardize messages and reduce the time taken to compose them. Integrated contacts streamline delivery. All study team members have access to a central dashboard, so everyone knows what communication is sent to whom, when, reducing duplication of work.
Build lasting engagement with digital campaigns
OVERSIGHT
The Pulse of Your Study
Study teams access insights to better understand what’s going on with your study. Proactively manage potential roadblocks and take corrective measures from trends you see now – not days, weeks or months later.
Are You Being Heard?
Measure the effectiveness of your communication strategy and see whether what you share is being heard. Open rates show who is reading your messages – and who isn’t.
What Questions Do Sites Have?
Keyword search trends and inbound conversation topics offer oversight on the questions sites have. They can provide early warning of risk or surface a need to improve your protocol.
What Do Your Sites Think?
Analyze survey responses as they come in, instead of waiting weeks for final results. Drill intro answers by question, site or role with simple, dynamic data visualization in an intuitive dashboard.
Sponsor decisions informed by site feedback
Is It Really That Easy?
Simplicity is our goal. We work hard to understand what all our users need to do their jobs. We design our solution for tangible impact, so every trial is better with Teckro. That’s why thousands of investigators at sites around the world rely on Teckro for fast answers and immediate guidance.
