Clinical Trial Tech: Not a Volume Issue

The best consumer-facing technologies have set a standard that feels invisible; seamlessly integrated into our routines without adding friction.

These solutions are built with us in mind; intuitive, mobile-first, and oriented to support whatever we are trying to achieve – across multiple devices. Compare that to clinical trial technology, which is a source of annoyance for many, particularly site staff. Despite an abundance of specific tools, many day-to-day study challenges remain unresolved.

The industry is flooded with poorly designed tech - countless solutions built to focus narrowly on processes instead of outcomes. These technologies consider singular problems in isolation, delivering point solutions that create disjointed workflows. They can’t support requirements for agility, real-time data, or a deeper understanding of activity on your study. Without the necessary depth, integration, and real-time insight required to make informed decisions quickly, these solutions create silos and complexity in place of efficiency.

From a site perspective, things are confused. When they have questions about a trial, they often find that high CRA turnover and a lack of in-depth protocol knowledge means they have to wait for the answers needed to screen or recruit patients. They can feel forced to navigate disparate systems to resolve queries, access study documents, or even find the right person to contact – significant when every delay can impede recruitment.

Meeting the Demand for More

Addressing these challenges requires a fresh approach. Solutions that don’t just digitize small elements of study activity, but transform how trials are conducted:

• Seamless, real-time communication: Technology must bridge the gap between sites, sponsors, and CRAs with intuitive, responsive channels for direct and actionable communication.

• Centralized engagement tools: Solutions should integrate site queries, study documents, and actionable insights into one cohesive interface. The tools must work for sites first, providing an omni-channel, digital-first experience that enables efficient activity and fosters best-in-class engagement.

• Proactive insights over reactive data: Instead of static reports on isolated metrics, solutions should equip study teams to capture and analyze real-time data on site activity and behavior – helping sponsors address potential issues before they impact recruitment or trial timelines.

Sites are clear about what they need: Faster access to information and answers, tied to a simpler way of working.The real opportunity lies in solutions that provide direct site-to-sponsor communication, real-time answers to protocol questions, and tailored interventions based on site-specific challenges.

Design-First Thinking

Fit-for-purpose trial technology can solve many known pain points while collecting invaluable data; driving a fundamental shift in site management practices. Prioritizing an engagement-first design, the right solutions can deliver an enhanced digital experience for sites, and granular 360° study oversight for sponsors.

Better trial performance is enabled through interconnected, data-driven solutions – integrating a seamless site experience with actionable insights, and an unwavering focus on outcomes. Tools must be purpose-built not only for trial operations but for the dynamics of site engagement and performance. Challenging the status quo, this conversation invites an unflinching look at the tech currently in use, and a pragmatic assessment of whether it is working.

When we place user-centric design principles at the forefront, tech volume will naturally begin to resolve downstream. Providing a purpose-built digital experience generates market-leading site engagement – the leading indicator proven to drive site performance.

As the industry embraces a new standard for clinical trial technology, sponsors will be equipped to rewrite the script on trial conduct and redefine the metrics for top performing sites.

In fact, sponsors partnered with Teckro have already begun. Studies that follow best practice see repeat, monthly engagement from over 70% of sites, and those sites in turn achieve a >23% higher recruitment rate. Explore our solution to learn more about the impact of a data-driven, tech-first approach.