Teckro Engage is a secure communication channel for study teams to deliver relevant, timely guidance and essential study alerts. Specific, targeted messages are far more likely to be read by busy research staff, investigators and study monitors. Best of all, Teckro Engage tracks who opens the message.
Unlike traditional email, Teckro Engage complies with the FDA's 21 CFR Part 11 and provides a consolidated view so study team members can coordinate outreach and export exchanges for inclusion in trial master files.
Share learnings from other sites to encourage recruitment
Remind staff of specific requirements for an upcoming visit
Advise investigators of observed reactions and what to do
Study administrators can filter their audience to target messages for specific individuals, roles, sites or countries. Messages can be sent immediately or scheduled for a specific time to be delivered at optimal times.
All messages sent by study administrators are recorded in a central dashboard so that everyone on the study team knows what messages were sent, to whom and when. The dashboard also tracks message open rates so that administrators can monitor distribution effectiveness.
Until now, it was challenging to execute a targeted communication plan. Given the effort to reach volumes of sites and monitors, study teams relied on periodic newsletters sent to everyone involved in the study. Unfortunately, these bulk messages are rarely opened and often lost in junk filters.
Teckro Engage is different. Site users and monitors only go to Teckro to find the latest study information – no more hunting through emails, texts, memos, etc. They simply view study alerts on their smartphone. Push notifications help capture attention for time sensitive alerts.
As part of the Teckro Platform, Teckro Engage is important for steady, relevant communication to sites and monitors. Here’s how it all works together: